Question 1

What's your Refund Policy?

Accepted Answer

Your satisfaction is guaranteed.

If you are not happy with your roller for any reason, you may return your roller for a full refund within 30 days of receipt of your roller, return shipping cost is excluded. Please contact us at info@omroller.com with any questions.

Question 2

What's the Satisfaction Guarantee?

Accepted Answer

If you are not satisfied with our product for any reason, we will fully refund 100% of your money (exclusive of shipping and handling costs). No hassles, no questions. Refund requirements: 1. Inform Om Roller by emailing care@omroller.com within 30 days of receiving your roller. 2. Return the product in new condition along with its original packaging. If you ordered through our online shop, return the Om Roller to our Chiang Mai, Thailand location. If you purchased your product through a retailer, return your product to the retailer and your retailer will refund you. If you purchased product through an Ambassador, return the product to your Ambassador and they will refund you. 3. The Satisfaction Guarantee can only be used once per product. 4. Refund excludes all shipping and handling costs.

Question 3

Does Shipping come with a tracking number?

Accepted Answer

We provide the tracking number as soon as we ship your order.

Question 4

How do you source the mango wood for your eco foam rollers?

Accepted Answer

Treehugger.com calls mango wood “the new Bamboo” and “an eco-choice for enjoying the fruit of the harvest twice.”

Mango farmers cut mango trees after a tree’s fruit production slows and plant new trees. Mango wood is sustainable because the wood from older groves is reused by craft and furniture makers. These downstream goods store the carbon which would otherwise be released to the atmosphere if the old wood were burned or allowed to decay.

But you do not have to take our word for it! Check out this sustainability analysis of mango wood written by eco-blogger Impactful Ninja: https://impactful.ninja/how-sustainable-is-mango-wood/

Question 5

How does Om Roller give back to the community?

Accepted Answer

Offering a plastic-free foam roller not only gives back to the community, but to Earth! The materials used in our eco-friendly foam rollers are naturally-derived and sustainably-sourced. What’s more, for every foam roller we sell we plant one tree through www.onetreeplanted.org

Question 6

Are your workers paid fairly?

Accepted Answer

All the artisans involved in making our foam rollers are paid fairly for their craft. We do not dictate how much they get paid. The artisan sends us an invoice for their work, and we pay it!

Question 7

Which Om Roller should I use on my feet?

Accepted Answer

The 3 inch Om Roller and the Om Roller cork ball are best for your feet.

Question 8

How do I use a foam roller

Accepted Answer

Foam rolling exercises should be approached with the same awareness as a deep stretch session, yoga class or deep tissue massage.

Question 9

Where can I learn more about foam roller exercises?

Accepted Answer

Mike Tan is a massage therapist out of Los Angeles and has spent 20 years in Thailand learning from the masters. He has developed a style of bodywork he calls Structure Energy Awakening (SEA). Mike has a free body rolling online guide online. Check it out!

https://www.seabodywork.com/exercises/body-rolling

Question 10

What size foam roller should I use?

Accepted Answer

Foam roller sizes are based on individual preference, height, weight etc. The 5 inch Om Roller is one of our most popular foam roller and would be a good place to start.

Question 11

Should I foam roll before or after exercise?

Accepted Answer

Foam rolling exercises for post workout recovery and DOMS has gained a lot of attention in recent years. It is beneficial to do foam rolling exercises before and after your workout.

Question 12

Is foam rolling good for lower back pain?

Accepted Answer

Yes, foam rolling can help with issues such as tension and tightness that commonly lead to back pain. Targeting other areas of the body such as hip flexors, glutes and hamstrings with foam roller exercises can also help to alleviate back pain.

Question 13

What are the benefits of foam rolling?

Accepted Answer

Foam rolling is a type of self massage and is often referred to as self myo-fasical release because of the reduction in fascial tension through directly applied pressure from the roller. Benefits include fascial spaciousness and a reduction in muscle tension.

Question 14

Can foam roller exercises increase my range of motion?

Accepted Answer

Foam rolling is an excellent method for dramatically increasing range of motion.

Question 15

Should I use a hard or soft foam roller?

Accepted Answer

Choose a roller based on your specific needs and goals. Dense foam rollers apply more localized pressure for a deeper self massage but may be too much for some individuals. Likewise, a soft foam roller will spare your muscles from an intense deep tissue experience but may not be enough.

Question 16

What’s the difference between a foam roller, body roller and a muscle roller?

Accepted Answer

A foam roller, body roller and muscle roller are the same thing. They do however come in different sizes, textures and density for use on different parts of the body.

Question 17

Do foam roller exercises hurt?

Accepted Answer

Foam rolling should never hurt in a way that doesn’t feel good. You may however experience a certain amount of discomfort similar to stretching when targeting tense or tight muscles.

Question 18

Is it ok to do foam roller exercises every day?

Accepted Answer

Yes, it is safe and effective to use your foam roller every day for pre and post workout recovery, basic flexibility and increased range of motion. However, it is important to listen to your body.

Question 19

Can I use my foam roller on my IT Bands?

Accepted Answer

Yes, foam roller exercises targeting the IT Bands are safe and effective.

Question 20

Is it better to stretch or foam roll?

Accepted Answer

Stretching and foam rolling are complimentary exercise routines and can be combined together or performed separately.

Question 21

Is foam rolling good for post workout recovery?

Accepted Answer

Foam rolling exercises are an excellent post workout recovery routine for combating DOMS (delayed-onset-muscle-soreness).

Question 22

Is foam rolling good for muscle growth?

Accepted Answer

Yes, foam rolling can increase your muscle’s ability to grow by increasing blood flow to the muscles and reducing muscle tightness and imbalances.

Question 23

Do you need to warm up before foam rolling?

Accepted Answer

Foam rolling exercises are an excellent warm up or cool down routines.

Question 24

Where can I not foam roll?

Accepted Answer

Avoid any foam rolling exercises that land on bone or cause severe pain. For example, when rolling the back, it is best to avoid rolling the spine directly and stick to the soft muscle.