CONTACT & FAQs

Shipping to Europe?

If you are shipping to a country in the European Union or Economic Area you’ll be waiting a bit longer for our European webshop (based in Denmark) to open around September 2024, please join the waitlist at OmRoller.eu to be notified if that’s you!

We Want to Hear From You!

Om Roller always seeks new ways to improve and grow, so we appreciate your questions and feedback on all our products.

We are artists and designers and strive to appeal to a anyone who cares about their body – and the artistic joy of art and design in each and every object in their life. It is our sincere desire to provide the massage community, those in need of physical therapy, foam rolling enthusiasts and anyone looking for a post workout recovery protocol with a sustainable, eco friendly self-massage tool for performance, recovery or rehabilitation.

Rollergasm
Fill out this form and we’ll be in touch with you soon.

FAQs.

You can purchase rollers here and get 10% OFF your order applied automatically when shipping within Thailand. Currently we only sell online through this website, but may explore partnering with retail outlets within Thailand at some point in the future. 

Your satisfaction is guaranteed.If you are not happy with your roller for any reason, you may return your roller for a full refund by notifying us within 14 days of receipt of your roller, return shipping cost is excluded. Please contact us at care@somroller.com with any questions. 
If you are not satisfied with our product for any reason, we will fully refund 100% of your money (exclusive of shipping and handling costs).Refund requirements:1. Inform Om Roller by emailing care@zoomroller.com within 14 days of receiving your roller. 2. Return the product in new condition along with its original packaging. If you ordered through our online shop, return the Om Roller to our Chiang Mai, Thailand location. If you purchased your product through a retailer, return your product to the retailer and your retailer will refund you. If you purchased product through an Ambassador, return the product to your Ambassador and they will refund you. 3. The Satisfaction Guarantee can only be used once per product. 4. Refund excludes all shipping and handling costs.

We provide the tracking number as soon as we ship your order. 

Besides paying with your payment card, you can also pay via Wise. First create an account and then contact me for further instructions. We currently do not offer Paypal.


Treehugger.com calls mango wood “the new Bamboo” and “an eco-choice for enjoying the fruit of the harvest twice.” 

Mango farmers cut mango trees after a tree’s fruit production slows and plant new trees.  Mango wood is sustainable because the wood from older groves is reused by craft and furniture makers.  These downstream goods store the carbon which would otherwise be released to the atmosphere if the old wood were burned or allowed to decay.  

But you do not have to take our word for it!   Check out this sustainability analysis of mango wood written by eco-blogger Impactful Ninjahttps://impactful.ninja/how-sustainable-is-mango-wood/

To date we haven’t focused much of our efforts on marketing. We plan to do that more starting in 2025. If you’re interested in helping to spread the word, please let us know so we can share your content or review on our website and social media. You can also get in touch to apply to be an affiliate with us to earn a small commission for your referrals.

Offering a plastic-free foam roller not only gives back to the community, but to Earth!  The materials used in our eco-friendly foam rollers are naturally-derived and sustainably-sourced.  What’s more, for every foam roller we sell we plant one tree through www.onetreeplanted.org 
We have a friendly business relationship with all the artisans and workers involved in making and shipping our foam rollers, and enjoy paying everyone fairly or more for their work and craft and building a win-win environment together.  

The 3 inch Om Roller and the Om Roller cork ball are best for your feet.

Foam rolling exercises should be approached with the same awareness as a deep stretch session, yoga class or deep tissue massage.

Mike Tan is a massage therapist out of Los Angeles and has spent 20 years in Thailand learning from the masters.  He has developed a style of bodywork he calls Structure Energy Awakening (SEA).  Mike has a free body rolling online guide online.  Check it out! 

https://www.seabodywork.com/exercises/body-rolling 

Foam roller sizes are based on individual preference, height, weight etc.  The 5 inch Om Roller is one of our most popular foam roller and would be a good place to start.

Foam rolling exercises for post workout recovery and DOMS has gained a lot of attention in recent years. It is beneficial to do foam rolling exercises before and after your workout.

Yes, foam rolling can help with issues such as tension and tightness that commonly lead to back pain.  Targeting other areas of the body such as hip flexors, glutes and hamstrings with foam roller exercises can also help to alleviate back pain.

Foam rolling is a type of self massage and is often referred to as self myo-fasical release because of the reduction in fascial tension through directly applied pressure from the roller.  Benefits include fascial spaciousness and a reduction in muscle tension.

Foam rolling is an excellent method for dramatically increasing range of motion.

Choose a roller based on your specific needs and goals.  Dense foam rollers apply more localized pressure for a deeper self massage but may be too much for some individuals.  Likewise, a soft foam roller will spare your muscles from an intense deep tissue experience but may not be enough.

A foam roller, body roller and muscle roller are the same thing.  They do however come in different sizes, textures and density for use on different parts of the body.

Foam rolling should never hurt in a way that doesn’t feel good.  You may however experience a certain amount of discomfort similar to stretching when targeting tense or tight muscles.

Yes, it is safe and effective to use your foam roller every day for pre and post workout recovery, basic flexibility and increased range of motion. However, it is important to listen to your body.

Yes, foam roller exercises targeting the IT Bands are safe and effective.

Stretching and foam rolling are complimentary exercise routines and can be combined together or performed separately.

Foam rolling exercises are an excellent post workout recovery routine for combating DOMS (delayed-onset-muscle-soreness).

Yes, foam rolling can increase your muscle’s ability to grow by increasing blood flow to the muscles and reducing muscle tightness and imbalances.

Foam rolling exercises are an excellent warm up or cool down routines.

Avoid any foam rolling exercises that land on bone or cause severe pain.  For example, when rolling the back, it is best to avoid rolling the spine directly and stick to the soft muscle.